The Challenge of Running a Dual CMS with Multiple Providers

The URJ runs its digital enterprise both on WordPress and Drupal. URJ’s three flagship websites on Drupal require complex functionality, such as Salesforce database integrations, to drive lead-generating campaigns and raise donations. 

Hundreds of URJ’s WordPress sites serve congregations across the country providing important information to local communities about holiday celebrations, events and religious schools. “All of our sites are vulnerable to attacks because we are all Jewish institutions, and therefore targets of the increasing incidents of antisemitism,” explained Peltzman.

In addition to security concerns, the URJ was bogged down by page latency. Seeing an average of half a million unique page views a month, their flagship sites would take 10 seconds or more to load. “Every time we mentioned our slow page load speeds, our legacy provider just recommended we buy more hardware,” said Peltzman. The burden of working with multiple managed hosting providers was beginning to weigh on the URJ.

Image

Pantheon’s Business Impact: No “Small Potatoes” 

Consolidating on Pantheon brought order and efficiency to Peltzman’s digital enterprise. Cross-functional work with two web development agencies and two in-house system administrators became more streamlined. And security was no longer a daily battle. 

“I’m sure hacking attempts on our sites continue on an hourly basis, but I don’t think a DDoS attack or hacking of any kind has slowed down our sites since we moved to Pantheon,” said Peltzman.

Immediately after the migration, the average load times on Drupal went down from 10 seconds to six. The average server response times dropped from 2.2 seconds to one second. The marketing side of the house saw organic traffic improvements and a decrease in bounce rates, which sometimes reached 90% with legacy providers.

“We’re here to serve and educate our audience, engage new participants in our programs, and bring in donations to support our mission,” Peltzman said.

The quality of support has surged too. 

“I’m not treated like small potatoes,” Peltzman said. “I think Patheon cares for us as much as it would for a multi-million-dollar company. It’s important to have not just a place to stick your websites, where you’re left to your own devices. You want somebody who cares about your business and your bottom line.”